Return Policy
Returns
We want you to be fully satisfied with your purchase. If for any reason you are not happy, you can request a return within 30 days of receiving your order.
To qualify for a return:
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The item must be unused, in the same condition as received, and in the original packaging.
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Proof of purchase (order confirmation or receipt) is required.
Non-Returnable Items
Please note that the following items cannot be returned:
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Products without original packaging or accessories.
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Items damaged due to misuse, accidents, or unauthorized repairs.
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Promotional or free gift items.
Refunds
Once your return is received and inspected, we will send you an email to confirm approval or rejection. If approved, your refund will be processed and automatically applied to your original method of payment within 5–10 business days.
Exchanges
We only replace items if they are defective, damaged, or not functioning properly. If you need an exchange for the same product, please contact us at [your support email] and we’ll guide you through the process.
Shipping Costs
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Customers are responsible for paying return shipping costs, except in cases where the product was defective or damaged upon arrival.
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Original shipping fees are non-refundable.
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If your order was faulty or incorrect, we will cover the return shipping.
How to Request a Return
To start your return, please contact us at [your support email] with your order number, product details, and reason for return. We will provide step-by-step instructions for sending your item back.